Provide a brief description of the business unit or organization. This overview should include the mission and objectives, products and services, markets where it competes, and operational challenges.

State the issue or problem the organization recognized, addressed, and solved; such as: New Business Opportunity / Significant Growth / Process Optimization / Coat Reduction / Risk Mitigation

Please elaborate on the specific steps, processes followed and solution provider with whom your organization partnered to address the challenge.

The results in terms of measurable benefits to the organization, to customers, and to the achievement of the targeted objectives. Please describe the business deliverable measured against business outcome to illustrate the impact to the business.